Refund / Return Policy

Enjoy your wines with absolute confidence.

Every single bottle of wine you buy from Highland Heritage is covered by our 100% money-back guarantee. If you don’t like any wine, for any reason, we’ll refund you. You can’t get fairer than that!

Simply contact us within 15 days of delivery and we will arrange it all. (We will want to discuss returning the unopened bottles)

We will either refund the Product Price to you, or provide you with a credit note against future purchases of Goods, which represents that portion of the relevant Delivery being returned.

Where Goods have been opened, damaged, partly consumed, only form part of the entire Delivery or have spoiled, it will be at our discretion whether we will accept return of the Goods.